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The buyer has the right to return the goods or exchange the sold goods within 7 days from the date of purchase, provided that the sold goods are returned in the same condition in which they were received, bearing in mind the inability to recover the expenses and expenses of installation or preparation of the product or construction operations that were done to install the product at the installation site, taking into account Inability to return the sold goods If the goods were ordered within special specifications as requested by the customer, there must be a fundamental defect in the sold goods in order for the buyer to be able to return or replace the sold goods, all refund policies are carried out according to the UAE consumer law