The JC400 EdgeCam 2 is the ideal companion for daily driving and long-distance travel. As a dual channel dash cam, it has a front camera to record what is happening on the road, and a detached driver-facing camera that records every detail inside the car. As an integrated product, the JC400 Dual Channel Dash Cam supports GPS tracking, G-sensor, emergency calls, and more, making it the perfect choice to deter crime, record bad motorists, and more quickly resolve disputes resulting from traffic accidents.

Dual Camera Lens
The JC400 dashcam features an integrated road-facing camera and a detachable cabin-facing camera that records the cab, enabling you to simultaneously monitor the road ahead and the situation in the cabin.
Driving Behavior Monitoring
Leveraging data on the driving behavior of your drivers, including harsh acceleration, harsh braking, and sharp turn will help reduce accident rate and improve fuel economy of your fleet.

Harsh Acceleration

Hard Braking

Sharp Turn
Event Video to Cloud
In the event of a serious accident, collision or improper driving behavior, the JC400D will, as required, capture event videos and send them to the cloud for storage. With a 4G connection, you can have faster data speeds and wider network coverage, enabling you to respond or take action immediately.

Panic Button
In the event of an accident or other emergency, one-press of the panic SOS will trigger the device to help the driver or passenger initiate an emergency call to pre-set SOS numbers and the back office until the call is answered and to flag important video footage for review. The external SOS button can be installed within easy reach of the driver or passenger for quick activation, giving peace of mind to all.

Do-it-yourself Installation
The detachable cabin-facing camera supplied in the JC400 packing list is easy enough to install and use. No need to pay a fortune for professional mechanic, you can install it yourself on the windshield or place it directly on the dashboard or anywhere you like.

Real-time video problem
After customers get the equipment, some devices have been unable to achieve real-time video function
Problem analysis
– It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.
– The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.
The Solution
– In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.
– It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.
All the devices under the customer account suddenly cannot provide real-time video, and the customers receiving feedback are all in the same or adjacent areas
Problem analysis
– It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.
– The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.
The Solution
– In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.
– It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.
After customers get the equipment, some devices have been unable to achieve real-time video function.
Problem analysis
– It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.
– The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.
The Solution
– In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.
– It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.
Historical video problem
When some devices view the historical video on the APP or Web side, the file is empty after the customer searches, or cannot be played
Problem analysis
– It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.
– The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.
The Solution
– In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.
– It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.
The client can only view the historical video of the device on one side of the Web or APP
Problem analysis
– It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.
– The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.
The Solution
– In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.
– It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.
Customer feedback is not able to view the historical video of JC200's built-in camera on the platform side
Problem analysis
– It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.
– The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.
The Solution
– In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.
– It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.
Remote video/picture problem
The client can only view the historical video of the device on one side of the Web or APP
Problem analysis
– It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.
– The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.
The Solution
– In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.
– It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.
The client can only view the historical video of the device on one side of the Web or APP
Problem analysis
– It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.
– The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.
The Solution
– In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.
– It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.
Customer feedback is not able to view the historical video of JC200's built-in camera on the platform side
Problem analysis
– It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.
– The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.
The Solution
– In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.
– It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.
Event video problem
The client can only view the historical video of the device on one side of the Web or APP
Problem analysis
– It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.
– The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.
The Solution
– In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.
– It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.
The client can only view the historical video of the device on one side of the Web or APP
Problem analysis
– It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.
– The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.
The Solution
– In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.
– It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.
Customer feedback is not able to view the historical video of JC200's built-in camera on the platform side
Problem analysis
– It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.
– The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.
The Solution
– In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.
– It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.
Device offline problem
The client can only view the historical video of the device on one side of the Web or APP
Problem analysis
– It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.
– The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.
The Solution
– In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.
– It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.
The client can only view the historical video of the device on one side of the Web or APP
Problem analysis
– It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.
– The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.
The Solution
– In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.
– It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.
Customer feedback is not able to view the historical video of JC200's built-in camera on the platform side
Problem analysis
– It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.
– The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.
The Solution
– In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.
– It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.